About Tim Lee

This author has not yet filled in any details.
So far Tim Lee has created 299 blog entries.

How do I edit images using the message editor?

When you add an image to a message using Real Magnet’s message editor, you can use our image editing tool […]

Categories: Content Creation|

How do I add images to messages?

Real Magnet’s drag-n’-drop image editor allows you to import and edit images to create a variety of sizes and effects to […]

Categories: Content Creation|

Adding Real Magnet Activity History to Salesforce Reports

If you have already integrated Salesforce with your Real Magnet account, you can follow the steps below to allow reporting […]

Categories: Integrations, Salesforce|

Installing and Configuring Salesforce for Real Magnet

Real Magnet offers the ability to integrate your Real Magnet marketing platform with your Salesforce CRM.  Information on leads and contacts […]

Categories: Integrations, Salesforce|

Editor Documentation

Quick Start Guide
Want a quick overview of the editor? Download our Quick Start guide for a walk-thru of the advanced editor’s […]

Categories: Content Creation, Editor|

Getting Started

Getting Started
A concise, 4 page document providing the key steps for getting off to a quick and smooth start with […]

Categories: Content Creation|

Tracking & Analytics

Learn how to leverage Real Magnet’s extensive analytics. This video reviews the Message Tracking page and the Reports Module, which […]

Categories: Tracking & Analytics|

Managing Lists & Data

Learn the ins-and-outs of list and data management in Real Magnet. The video covers topics like uploading lists, managing contacts, […]

Categories: Managing Lists & Data|

Export Event Data

From any Event reporting page you can export the results  into a CSV file.  The export icon [] is located […]

Categories: Events|

Comparative Financial Reports

Balance due report
This report shows the TOTAL Balance Due across ALL of your events. From the Track Events page, select […]

Categories: Events|

Comparative event tracking

Comparative event tracking allows you to see overall event tracking data across ALL of your events. From the Track Events […]

Categories: Events|

Arkadin Reports (Topics)

Attendance summary by individual conference
Individual participants attendance report
Registered participant list
Conference access details

Categories: Events|

Arkadin reports – Conference access details

This report provides the technical access details for the conference. The report includes:

Conference Name
Conference Scheduled Date/Time
Conference Reference ID
Moderator PIN
Participant PIN
Toll […]

Categories: Events|

Arkadin reports – Registered participant list

This report shows ALL registrants who are currently registered to participate in the event. The report includes:

Registrant Name
Registration Date
User ID

Categories: Events|

Arkadin reports – Individual participants attendance report

This report provides detailed reporting on each individual who attended the conference. The report includes:

Participant Name
Start Time End Time
Duration (In […]

Categories: Events|

Arkadin reports – Attendance summary by individual conference

This report list all of the Arkadin conferences for that Event. It displays:

Conference Name
Date Start Time End
Time Duration
(In Minutes)
Total Calls

Categories: Events|


Filtering by date search
You can apply a date filter to any report in the Events Module. Once you have selected […]

Categories: Events|

Confirmation/reminder tracking

This report displays Real Magnet email tracking information for all confirmation and reminder emails. The following metrics are displayed:


Categories: Events|

Financial Reports (Topics)

Balance due
Credit applied
Cancel item
Payment applied
Apply Credit

Categories: Events|

Apply Credit

Provides the ability to credit a registrant with the full amount or a portion of the amount of their registration […]

Categories: Events|