A Message Library is a functionality in Real Magnet that allows a user to publish the message content to a page that lists all of the past published messages.  Recipients can be directed to this Message Library from within email messages or perhaps hosted from a client’s website.

If you would like to enable the Message Library feature contact Real Magnet’s Support Team.

Permissions

Once enabled initially all users have access to the Message Library in Real Magnet, however, administrative users may limit access to the Message Library. If the following permission is not enabled, a user will be unable to use the feature:

  • Message Library

Using the Message Library Tool

Once enabled, messages can be published to the library at the time of send or after the message has been sent via the Tools tab or the quick link in the most recent interface in Messages.

Configuration

Finding the Message Library URL

To find the URL for the Message Library:

  1. Select Messages*
  2. Select Message Library
  3. The URL will be at the top of the page

*If in the older interface (light blue background) you can navigate to Tools > Feature Settings > Message Library.

Publishing From the Send Page

When you schedule a Message to send to a group:

  1. Under Additional Options check the box for Publish to message library
  2. Enter a name for the message in the Library, ex. the subject line
  3. Select a date to publish the message to the Message Library

Publishing From the Messages Page

In order to publish a message after it’s been sent, or if it is a message that you would like to publish that has never been sent select Message Library under Messages.

  1. Select Messages*
  2. Select Message Library 
  3. Select the Message you would like to publish
  4. Enter a Date
  5. Enter a name for the message in the Library, ex. the subject line
  6. Select Save

*If in the older interface (light blue background) you can navigate to Tools > Feature Settings > Message Library.

Removing a Message from the Library

To remove a message from the Message Library:

  1. Select Messages*
  2. Select Message Library 
  3. Select the Message you would like to remove
  4. Select Save

Troubleshooting

Below are some common questions encountered when working with Message Library.

Is there a limit to the number of messages I can store in the Message Library?

No, there is no limit to the number of messages you can store in the Message Library.

Can I change the layout/look and feel of the message library?

The Message Library look and feel is managed by Real Magnet.  To modify the Message Library contact Real Magnet’s Support Team.

Can I modify my Message Library to display based on Message Category? 

The Message Library functionality is managed by Real Magnet.  To modify the Message Library contact Real Magnet’s Support Team.