Real Magnet’s Social Dashboard gives you one centralized location to manage your integrated social accounts.

Getting to the Social Dashboard

Adding Accounts

Posting from the Dashboard

The Social Feed

Reports

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Getting to the Social Dashboard

After you log into Real Magnet, click the Social tab to go to the dashboard.

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Adding Accounts

As soon as you open the Social Dashboard, you’ll see the Post section on the top left.


The first thing you will want to do is provision a new account. Click the gear icon at the top of the post section. This will bring up a list of provision accounts. Select Add Another Account from the drop-down, and then select what type of account you would like to add.

You will need to be logged into the account when you provision it.

Periodically, accounts will expire and need to be re-provisioned. This is normal, since Facebook, Twitter, and LinkedIn require you to verify that you are authorized to use the account. When an account needs to be re-provisioned, there will be a red exclamation point by the gear icon, and a Re-provision button will appear next to it in Manage Social Accounts window.

To delete an account, click the X at the right side of the row.

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Posting from the Dashboard

In the same Post section, you can create cards that will be shared to your social account.  The instructions in this section will guide you through selecting an image, adding a description, and choosing the accounts where the card will appear. You also have the option to schedule the post to occur in the future.

If you schedule one or more posts in the future, a calendar icon will appear next to the gear icon.

Click the calendar to bring up a list of scheduled posts.

You can select a scheduled post in this grid and click Preview to see what it will look like when it posts. Alternatively, click Re-provision Account in case one of the selected accounts has expired. Finally, you can click Cancel to remove the post and prevent it from going out.

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The Social Feed

On the top right-hand side of the dashboard, you will see a feed that collects posts from the provisioned accounts. This includes posts made from the dashboard and posts made elsewhere. It will give you a preview of audience interactions, including likes, retweets, etc.

At the top of the social feed are three controls.

The first is an icon of two chasing arrows. This will refresh the feed.

The second is a funnel icon. This will allow you to filter the feed based on account.

The third is drop-down menu. This will allow you to switch the feed to different views.

  • Top Messages shows the highest rated messages, based on scoring options you provide.
    • To add scoring options, click the pencil icon that appears when you switch to this view.
  • Notifications shows the most recent interactions on the selected accounts.
    • This is the default view.
  • Influencers shows you which audience members have the highest score, based on the scoring options you provide.
    • To add scoring options, click the pencil icon that appears when you switch to this view.

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Reports

Further down on the left-hand side of the dashboard, you will find multiple reports. Each report can be filtered to highlight particular points of interest.

The Channel Comparison report allows you to see activity across Twitter, Facebook, and LinkedIn, and see which channel gives you the best response.

The Post Details report gives an update of activity for an individual post. You can change it to a summary across all posts by selecting All Posts in the drop-down.

The Followers & Fans by Day report shows a histogram of engagement across channels. It can be filtered down to specific accounts and date ranges.